Shop Policies and FAQ

If only there were more hours in a day! I love to create and take pride in what I make! Knitting, looming and creating unique fashion-proof stylish, timeless 'couture' knit accessories and polymer clay scarf pins are a passion. I have so many more ideas on paper that will turn into tangible items in the near future!! Find me also on facebook (search Rock Paper Scissors Etc) for info on fairs, venues, new designs and more!

 

Returns and exchanges

I gladly accept returns

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

 

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unlkess they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products(like food or flowers)
• Digital downloads
• Intimate items(for healty/hygiene reasons)

 

Returns and exchange details

All crafts and creations are of high quality materials and fabrication. If you have a problem with your item, please do not hesitate to notify me for resolution. I do my best to provide quality photographs and descriptions of all pieces. All sales final. Thank you!

 

Shipping

All shipping is standard US postal standard rate, approximately 3-5 days. I ship within 2 business days of confirming payment was received. If you would like priority or overnight shipping please let me know prior to payment so I can update shipping charges. I do not include insurance or delivery confirmation unless requested prior to purchase. The US postal service has been very trustworthy for me in the past!

Additional policies and FAQs

All products are created with high quality materials, both manufactured, synthetic and hand-made, hand-spun and hand-dyed. All items are handwashable in cold water, roll in a towel to absorb water and lay flat to dry. Resist wringing / twisting out excess water.

 

Care instructions

All items are hand wash in a gentle detergent. Resist wringing out or twisting items to get water out. Squish into a ball to remove water, then lay on a towel and roll it up, pressing down on the towel to remove excess water. Lay flat to dry or hang. Finger comb out any tangled fringed yarn. Items can be stretched in two directions if the shape has stretched one way or another.

 

Storage of items

All pieces with the exception of hand tied Fringies are best stored folded or on a shelf versus hung on hangars to retain their original shape.

Fringies can be twisted (they way you get them in the mail from me) or hung on hooks, pegs or scarf hangars to prevent tangling. Oh, and keep them away from the cats!!! They love to play with the fringe!

 

Gift wrapping and packaging

Gift wrapping is always free. Just let me know at time of purchase if you'd like it wrapped, with a note of your choice, and if the shipping address should be other than noted on the purchase. Let me know asap so I do this before shipping. (When you order is best.)

 

Custom and personalized orders

Custom orders welcome. Each item is hand made from self-created patterns, some of which I create 'as I go', so your duplicate item may not be the exact same shape as the one you saw previously. Yarn's also vary over time as manufacturers discontinue my favorites. I can't alway get the same yarn multiple times, especially handmade yarns.

 

Wholesale availability